How to Order
- Browse Products
- Navigate through our various categories such as ground meat, fresh vegetables, dairy products, and more.
- Click on any product to view more details including price, description, and availability.
- Select Items
- Choose the quantity for each product you wish to purchase.
- Click the “Add to Cart” or “+” button to add the selected items to your shopping cart.
- Review Your Cart
- Click on the shopping cart icon at the top right corner of the page to review your selected items.
- Ensure that the quantities are correct and make any necessary adjustments.
- Click “Proceed to Checkout” to continue.
- Sign In or Create an Account
- If you already have an account, sign in using your email address and password.
- If you are a new customer, click “Create Account” and fill in the required details to register.
- Enter Shipping Information
- Provide your shipping address where you would like your order to be delivered.
- Ensure all details are accurate to avoid any delivery issues.
- Delivery Schedule
- We offer next day delivery on Monday to Fridaay.
- Orders placed on Saturday and Sunday will be delivered on Monday.
- Review and Apply Promo Codes
- If you have a promo code, enter it in the designated field and click “Apply”.
- Choose Payment Method
- Select your preferred payment method (Credit Card, PayPal, etc.).
- Enter the required payment details securely.
- Review Order and Confirm
- Double-check your order summary, including items, quantities, shipping information, and total cost.
- If everything is correct, click “Place Order” to complete your purchase.
- Order Confirmation
- You will receive an order confirmation email with your order details and a tracking number.
- Use the tracking number to monitor the status of your delivery.
Modes of Payment
- Cash on Delivery
- GCash
- Credit Card
- Bank Transfer
Delivery
- Customer will be charged based on the location.
- Free Delivery for all orders ₱1,500+ with Free Seedless Watermelon for orders ₱5k+
- Areas not covered - BuDa, Buhangin Mandug, Indangan, Tibungco, Bunawan and Lasang
Check Your Delivery Fee
Search for your barangay below.
| Delivery Area | Delivery Fee |
|---|
Outside Our Delivery Area?
We’re happy to check if we can deliver to your location. Please contact us before placing your order.
Contact UsDelivery fees are subject to your selected delivery area. Free delivery applies to orders worth ₱1,500 or more.
Refund Eligibility
- Freshness Guarantee: If you receive ground meat or fresh products that are not up to your expected standards of freshness, please contact us within 24 hours of receipt. We will require details and, if possible, photographs of the product in question.
- Ground Meat Specifics: Ground meat is especially sensitive and prone to spoilage. If you find any issues with the quality or freshness of your ground meat, such as a dark sports, bad smell when cooked, it is imperative to contact us within 24 hours. This often indicates improper handling during delivery. Providing detailed information and photographs will help us address your concerns swiftly.
- Damage During Transit: If your order arrives damaged, please notify us within 24 hours. We will ask for photos of the damaged product and packaging to process your refund or replacement.
- Incorrect Orders: If you receive the wrong product or your order is incomplete, please contact us within 24 hours. We will arrange for a replacement or refund as necessary.
Non-Refundable Situations
- Change of Mind: Due to health and safety regulations, we cannot accept returns or provide refunds if you change your mind after receiving ground meat or fresh products.
- Improper Storage: Refunds will not be provided for products that have been improperly stored after delivery, leading to spoilage or degradation of quality.
Cancellation
- 11pm cut-off for cancellation of orders. Our produce is perishable, cancellation after the said cut-off is not allowed, as we already allocated and prepared them intended for your order.
- In case of cancelled orders with prepayments online, we will send the refund in 24 - 48hrs less the charges if applied.
We appreciate your understanding and cooperation in ensuring the quality and safety of our products. If you have any questions or concerns, please do not hesitate to contact our customer service team.